Refund policy
Refund & Returns Policy
All sales are final.
Due to the limited nature of our drops, we do not offer refunds or exchanges unless an item arrives damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:
dqarchives@gmail.com
Include your order number and clear photos of the issue.
If approved, we will offer a replacement or refund.
Condition of Items
Items must be unworn, unwashed, and in original condition with all tags intact to be eligible for any return or replacement.
Non-Returnable Items
We do not accept returns for:
- Change of mind
- Normal wear and tear
Sizing
We do not offer exchanges for sizing unless approved at our discretion.
Please review our size guide carefully before purchasing. If you are unsure, contact us before placing your order.
Shipping Costs
Shipping costs are non-refundable unless the item is faulty or incorrect.
Policy Updates
DQ Archives reserves the right to update this policy at any time.